Ottawa International Airport Departures (YOW)

Flight Departures at Ottawa International Airport

Before exiting your transport vehicle at Ottawa International Airport, make sure to collect your personal belongings before entering the airport gate.

Additionally, it is ideal for passengers to arrive at the facility at least 90 minutes before their flight schedule or per instruction by the airline carrier.

Parking at Ottawa Macdonald-Cartier International Airport

Ottawa Macdonald-Cartier International Airport has enough parking spaces for customer vehicles in its two parking facilities.

Please note that some spaces can get occupied quickly depending on the time of day and season. Allow plenty of time when traveling with your vehicle to the airport.

Cash or credit card payments are accepted at the facility. It is open 24/7. More details about long and short term parking at Ottawa Airport.

Transfer Services at Ottawa Macdonald-Cartier International Airport

Ground transportation services from downtown Ottawa and anywhere in the region to the airport include rental cars, taxis, rideshares, shuttles, and buses.

O-Train passengers can switch to Bus Route 97 from outside the train station. Alternatively, they can take a taxi from outside the O-Train station.

Rental Car Services at Ottawa Macdonald-Cartier International Airport

When ready to return your vehicle to the car rental center, remove all personal items before turning over the rented vehicle to the designated facility.

Allow plenty of time for your drive when returning the vehicle. If not sure of the direction, give the rental company a call. See details of all rental car companies at Ottawa Airport.

Ride Shares at Ottawa Macdonald-Cartier International Airport

The designated drop-off area for rideshares is in front of the terminal building.

Passengers can reserve rideshare by downloading the company’s app on their smartphone and coordinating directly with their driver. They can also request a ride a few days before their flight to avoid the inconvenience.

Keep a record of the rideshare company, vehicle number, and the driver's name when traveling to the airport, just in case you leave something behind.

Taxis at Ottawa Macdonald-Cartier International Airport

Taxis from downtown Ottawa to the airport costs approximately $34.00.

Keep a record of the cab company, vehicle number, and the driver's name when traveling to the airport, just in case you leave something behind.

Trains at Ottawa Macdonald-Cartier International Airport

Ottawa trains don’t travel directly to the airport. When arriving downtown via O-Train, passengers may switch from outside the station to Bus Route 97 to the airport. See details about the O-Train service in Ottawa.

Buses at Ottawa Macdonald-Cartier International Airport

Ottawa Bus Route 97 runs from downtown Ottawa to the airport every day. Bus tickets cost $1.30. More about buses to and from Ottawa Airport.

Hotel Shuttle Services at Ottawa Macdonald-Cartier International Airport

Many hotels in Ottawa provide shuttle services. Passengers may confirm with their local hotel if this is available at their accommodation. Shuttles drop passengers at the Ground Transportation Center of the airport.

Other Services at Ottawa Macdonald-Cartier International Airport

Wi-Fi at Ottawa Macdonald-Cartier International Airport

Ottawa Macdonald-Cartier International Airport offers free wireless internet service throughout the airport.

ATMs at Ottawa Macdonald-Cartier International Airport

You can find ATM cash machines in the following areas at YOW:

• Pre-security, Level 1, Open 24 hours a day
• Pre-security, Level 1, Royal Bank, Open 24 hours a day
• Pre-security, Level 3, Open 24 hours a day
• Post-security - Canada/International, Level 2, Open 24 hours a day

Currency Exchange at Ottawa Macdonald-Cartier International Airport

The Foreign Exchange Desks are outside the Canada Customs and Immigration on Level One, and across from the US check-in counters in Level 3 are available for your currency conversion needs.

Nursing Stations at Ottawa Macdonald-Cartier International Airport

Nursing Rooms at this facility offer comfortable seating, sinks with hand-dryers, access to electrical outlets, mirrors, and room for personal belongings:

• Pre-security, Level 1
• Post-security, (U.S.), Level 2
• Post-security, (Canada/International), Level 2, Gate 14 and Gate 18

They are open 24/7.

Restrooms at Ottawa Macdonald-Cartier International Airport

There are accessible restrooms and regular restrooms throughout the airport.

Food and Beverages at Ottawa Macdonald-Cartier International Airport

The airport has food and beverages shops for a quick bite while on the road. Most food concessions operate on varying schedules.

Shopping at Ottawa Macdonald-Cartier International Airport

The facility has several shopping options, including gift stores and newsagents, as well as music, clothing, and jewelry stores.

Smoking at Ottawa Macdonald-Cartier International Airport

Smoking is only permitted in designated areas outside the terminals. Please follow smoking regulations at the facility.

Lost and Found Section at Ottawa Macdonald-Cartier International Airport

If you lost an item in any other area at the airport, including the security checkpoints and shuttle buses, please contact the Lost and Found Office at +1 613-248-2054.

The Lost & Found Office at Ottawa Airport can be found at Pre-security Level 1, Arrivals Hall. Service hours: 24/7.

You can also complete the Lost and Found process at the Information Desk. Please call + 1 613-248-2125.

When leaving your details for lost items(s), please include your full name, contact details, phone, email, and a description of the item(s).

The airport will keep all lost and found items for a considerable time of at least 30 days. After said period, the property will be deemed abandoned. Please talk to the airport representative at the counter.

Ticketing at Ottawa Macdonald-Cartier International Airport

Please look for overhead signs pointing in the direction of ticketing areas at the terminals. Each airline has its operating hours, but typically, airlines open their ticket counters two hours before departure time, even for early morning flights.

Book the ticket in advance to avoid inconvenience at the airport. Alternatively, consult your air carrier or travel agent for more details.

Information Desk at Ottawa Macdonald-Cartier International Airport

Please approach the Information Desk at the airport lobby for further assistance. For general information, you can call on + 1 613-248-2125.

Pet Relief at Ottawa Macdonald-Cartier International Airport

A designated animal relief area is across the street from the terminal (Level 1) along with the Parkade (P1).

Animals are not permitted at the airport unless they are in proper pet carriers to assist disabled individuals.

Disabled Passengers at Ottawa Macdonald-Cartier International Airport

Ottawa Macdonald-Cartier International Airport is fully accessible to passengers with special needs, and wheelchairs are allowed to the gates and aircraft doors.

Travelers with disabilities or medical needs who have questions about the policies or procedures at security checkpoints can call +1 613-248-2125.

Additionally, passengers or their representatives may notify the airline, travel agent, ticketing agent, flight attendant, or gate agent when carts, wheelchairs, or medical transportation is needed.